Terms and Conditions

INV Marketing Group, LLC, Chicago Artisan Market, Oak Brook Artisan Market & StyleChicago.com (INV) TERMS, CONDITIONS, AND POLICIES related to ticket sales. (see below for Vendor Participation Agreement)

Ticket purchaser agrees to all of the following terms and policies:

Ticket Delivery: No tickets will be mailed. All ticket buyers will be placed on a “Will Call” list. All ticket purchasers must check-in with a photo ID at the event. Tickets will only be released to the ticket purchaser or the attendee name indicated at the time of ticket purchase. Refunds will not be granted if ticket purchaser fails to appear at the event, or fails to provide photo identification.

Canceled/Rescheduled Events: INV may reschedule or cancel events. It is at INV discretion whether to refund the ticket price or exchange the tickets for a similarly equivalent event should a cancellation or rescheduling occur.

Refunds and/or Exchanges: All sales are final. Please review ticket ordering information carefully prior to ticket purchase.

Order Cancellation: INV reserves the right to cancel ticket orders for any reason, not limited to incorrect billing information and/or fraudulent ticket purchasing.

Resale of Tickets: Tickets are for individual use only and not for resale. Resale will automatically void tickets, barring refunds, exchanges, and entry into event.

Disputes: If any dispute arises, including regarding a transaction paid with a credit card in the United States, the dispute will be governed by the State of Illinois. It is agreed that in the event any legal action is instituted against INV, ticket purchaser agrees that jurisdiction and venue will be in DuPage County in Illinois. In any event, the purchaser agrees that damages will not exceed the value of the tickets sold plus any applicable processing fees.

Effective Date: These terms, conditions and policies are effective as of May 14, 2018,  Terms and Conditions related to vendors have been updated to reflect additional details related to location of events on March 4, 2024.

INV Marketing Group, LLC Vendor Participation Agreement – for Vendors only

Please read carefully before purchasing vendor space to our terms and conditions regarding your participation in the event.

THIS AGREEMENT is between INV Marketing Group, LLC (“INV”) and the person or businesses purchasing vendor space (“Vendor”). Vendor will be participating in an event produced by INV Marketing Group, LLC. Brand names for these events may include: Chicago Artisan Market, Oak Brook Artisan Market, Naperville Artisan Market, North Shore Artisan Market, StyleChicago.com, FashionChicago or other event name (the “Event”). Vendor will act with the highest regard for the safety of the attendees and other participants of the Event, and will adhere to all laws, policies, rules, and regulations applicable to the goods and/or activities of Vendor, including obtaining all licenses, permits, and approvals that may be required to enable Vendor to conduct its activities at the Event and fulfill its obligations under this Agreement. Vendor agrees to collect and remit sales taxes as required by law. All vendors making sales in Illinois are required to report and pay all tax due based on their total receipts within ten (10) days of the close of the Event.

Liability: INV will not be responsible for any loss or damage to Vendor’s property, injury to, or death of the Vendor (or its agents, employees, and/or personnel), or Vendor sales. Vendor expressly assumes all risks of loss, damage, liability, injury, or destruction resulting from any cause whatsoever, including but not limited to acts or omissions by Vendor, and hereby releases and waives any claims against INV related to such loss, damage, liability, injury, and/or destruction.

Insurance: Vendor represents that it has, or will have at the time of the Event, appropriate insurance to cover liability for the types of activities Vendor will conduct at the Event. Vendor covenants to be fully responsible for any of its liabilities, actions, or omissions, and will indemnify, defend, and hold INV (and its officers, employees, agents, vendors, affiliates, and representatives) harmless against any claims related to Vendor’s liabilities, actions, or omissions.

Refunds & Cancellations: All payments are non-refundable and your space is not assignable. If there is a cancellation: (1) By INV: If a cancellation of the Event by INV is necessary due to unforeseen circumstances, acts of a third party, or other circumstances which (in INV’s sole judgment) may compromise the safety of Event participants, then the Event will not be rescheduled and there will be no refunds to Vendor. (2) By Vendor: If Vendor cancels its participation at least 30 days prior to the Event, then INV will seek to find an appropriate replacement vendor – if a replacement vendor is found INV will refund 50% of the full fee paid or due.  All deposits are non refundable. INV cannot offer full refunds, due to the administrative work associated with preparation of the event. Once Vendor cancels, it forfeits its spot in the Event. Vendor may not assign this Agreement to any third party, or delegate any of its obligations without the written consent of INV. Only the accepted Vendors are able to sell or distribute their items and/or conduct activities at the Event. INV does not guarantee any level of attendance at the Event and there will be no refunds, under any circumstances, after the Event is over. Deposits are not refundable.

Deposits: Deposits are not refundable. Full payment is due 60 days prior to the event. If full payment is not received 60 days prior to the event, then INV may cancel Vendor space and no refunds will be issued.

No Show: If Vendor cannot make it to the event for any reason, Vendor will advise INV as soon as possible. If Vendor does not arrive at the event at least 30 minutes prior to the start of the event, the Vendor forfeits their space at the event and no refunds will be provided.

Booth Shares & Promotional Material: Each Vendor represented must be approved and pay for a space. Promoting businesses or 3rd party events (including (including other multiple-vendor pop-up markets or multi vendor businesses) are strictly prohibited.

No 3rd Market Artisan/Pop-up Market Producers:  We do not permit producers of multiple-vendor artisan boutiques and pop-up markets to vend at our events.

Change in terms: The terms of this Agreement may be changed by INV and notice of such change(s) will be sent to you in writing via email. You agree to accept notices via email. INV reserves the right to decline, prohibit, or expel any Vendor exhibit, or prevent any activity, displays, product, or conduct, which (in INV’s sole judgment) is out of keeping with the character of the Event or endangers the venue, any attendee, or other participants. Vendor and its agents, employees, personnel, and/or independent contractors who participate in the Event agree to be bound to this Agreement. The terms of this Agreement, including any waivers, inures to the benefit of INV and its affiliates and Event co-producers and sponsors.

Independent Contractors: The relationship of Vendor to INV is that of an independent contractor, and nothing contained in this Agreement will be construed as creating a partnership, joint venture, employment relationship, agency, or other relationship between the parties, or to make INV liable for the debts or obligations of Vendor.

Food and Beverage Vendors: If you are a food vendor, you must provide certifications or permits where required by the appropriate health department or village. These may include but are not limited to: City of Chicago Department of Health,  DuPage County Health Department, Cook County Health Department, Village of Oak Brook, City of Naperville and Village of Northbrook. Vendor must have the capability to accept credit card transactions; dress in appropriate clothing for food service; must be entirely self-sufficient to execute food service; must comply with all food safety standards set by local, state or national food service standards; and must obtain all permits/insurance needed to operate and shall display both its health department license/approval and business license at all times in its booth space.

The validity, interpretation, construction and enforcement of this Agreement will be governed and controlled by the laws of the State of Illinois, without regard to its rules with respect to choice of law. Any dispute arising out of or related to this agreement must be brought in federal or state court in Du Page County and the parties herby content to the exclusive jurisdiction and venue of such form. The Agreement, and any rules and regulation provided to Vendor by INV or INV’s affiliates, will contain the entire Agreement and understanding between the parties hereto with respect to participation in the Event. If any term is contrary to law that term will be severed and the remainder of the Agreement will remain in force.